Ability to Block Users From Viewing Sys Admin User Updates

[ChrisLe5]

hello...As the system admin for our instance, I am responsible for deactivating users when they are terminated. This can be confidential info, and at times, deactivation occurs prior to the news being announced to the company. So I need to be able to block other users from being able to see the updates on My Profile page. Is there a way to do this? Chris Levitsky Guidemark Health

[EricLu2]

Hi: When you deactivate someone, that information becomes available throughout the system. Blocking the updates on My profile is going to hide a portion of the many ways people will know. How about trying this? Instead of deactivating them, first disable their account: Remove their ability to log in, give them a bogus email address (I append _NO to their email address), or give them a bogus SSO ID (I append _NO to their SSO ID); Remove their visibility into things by assigning them to a "Pre-Deactivate Group" and a "Pre-Deactivate Team". Remove all other group and team memberships; Then, when it can be announced, deactivate them. I bet others on the forum can come up with things to add to the list, above. Thanks,

[SriniAn]

I've become a big fan and user of the scheduled deactivation date . This one comes with a time component, though I haven't used it myself. I always deactivate someone at midnight. We get reports each day, but people may be leaving 1-2 weeks later. Then I use the scheduled deactivation. This update doesn't show up in User update section. One caveat. If users have access to a User report, then they can add the scheduled deactivation date to it and see future deactivations. I'd say any which way, a savvy user who's looking for this information can find it. The most surreptitious option would be deactivate someone when they have been notified. Srini Anand Ameritas

[MarieKe1]

Chris, When we started with Workfront 3 years ago, I experienced the same issues that you are asking about. I did work with Workfront in the past & they were not able to provide a solution that was workable for us. They suggested a custom form/field, but in my organization, we usually create new users by "Copy From" another user and we have found that when we do this - the custom form info comes over too. (Ex: We have "employee #'s which are like a SS#. I want this in Workfront on the User profile, but when I do this - it appears for my new user - so I can't do this.) Other workarounds are just too cumbersome and time-consuming for an Admin. Possibly things have changed/improved over the last few years & there is a better option now. What I would like is a native Admin update field that is not public. I know I had this logged in the prior WF Enhancement request system & I'll have to see if it is logged in their new Idea Exchange. (prior requests were not brought over to the new system) Marie Marie Kelly The MetroHealth System

[MarieKe1]

I found an Idea Exchange item I logged on this issue. If anyone is interested, please vote! "https://support.workfront.com/hc/en-us/community/posts/115004932548-Provide-Admins-the-abiilty-to-add-comments-that-cannot-be-seen-by-all-users?page=1#community_comment_360000124973" title="Link to Idea Exchange Item">https://support.workfront.com/hc/en-us/community/posts/115004932548-Provide-Admins-the-abiilty-to-ad... Marie Kelly The MetroHealth System