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Tool for collecting Project Closing Stakeholder Feedback Survey

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Level 3

1/29/19

Collecting stakeholder feedback is a standard part of project closure and one our company takes seriously. While stand alone tools exist, we would like to have the metric tied to our Workfront projects.

I've explored using a custom form or some other way to collect feedback, but we need to be able to still collect it even once a project status is marked completed. In fact, that would be the point in time we'd want to kick off a short survey. Simply a Satisfaction scale with a comment box would do. Better yet, allow us to create a standard one by team/company, etc. that we can apply to our projects. We could then send to a list of stakeholders, even if not all are in the Workfront project. So it should allow us to add emails even if the person isn't in Workfront.

We should be able to pull the quantitative data into reports so that the scores could be looked at by project, by team, by group, etc.

1 Comment

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Level 5

7/24/19

Every time I call into Workfront Customer Support, I receive a survey from them. I called to ask what they used and they told me it wasn't integrated with Workfront, but the product is from Nicereply.com. They are a company out of Bratislava Slovakia.