As an in-house marketing organization, we will never track hours, and we have built a series of "hacks" using reporting, custom forms, and requests queues to allow team leads to assign a resource (such as event manager, digital marketer, etc) based on the data at the project level. It would be great to have a resourcing tool that would look at availability based on volume of projects and custom form fields (dates) and other custom data like country/region, etc.