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Queue Details and Queue Topics - Need Planned Hours Default Field

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4/22/21

Within the queue details and queue topics, we need to be able to set a default of planned hours the same way we can set a default duration.

Without having to do hand work after a request has been submitted, we cannot get the resourcing tab to be accurate because of the planned hours being automatically defaulted to the duration. The duration of some of our requests is 3-5 days, so you can imagine how even just one submission (and we have many each day) can completely throw off the resource planner.


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