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notification to Workfront systems administrator when group administrator adds a user requiring approval

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Level 2

6/27/24

After migrating to Adobe Admin Console, we found that users that a group administrator creates now requires approval. However, no notification is sent to anyone about the approval. It's very short sighted to require an approval and yet do not have an automated notification to be sent. This now requires a few steps more to achieve what was previously a simple addition by the group administrator. 

 

As systems administrator, we need to be notified so we can approve the user in a timely manner.

1 Comment

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Level 3

6/27/24

Honestly, The whole push to the IMS/Adobe Admin Console has been a huge disappointment. I don't think Adobe thought this through and rushed to get customers into the IMS environment. Since migrating, as an Admin I have lost functionality, have added layers of unnecessary complexity to deal with, and have experienced confusion and a lack of communication surrounding the whole thing.  This, along with the increased costs, has really put me in a mindset where I am no longer a Workfront "Champion". Yes, I am the system Admin for my company and I will assist my users as needed but I am not the product Champion I once was.