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Merge User Profiles

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Level 7

5/10/19

We have customers in our system that sometimes change companies and occasional employees that change from contractor to full time and accidentally have a duplicate user account created. It would be great to be able to merge accounts and not lose user data and be able to choose what information from each account that should be saved into the proper 1 user account in our Workfront system. Very similar to how SFDC handles their merge process.


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Referencing this idea posted in the Idea exchange,

Merge Users history (deactivated to replacement profile)


Once the accounts have been merged, then the user data between both profiles would be linked to 1 profile system wide.