Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Make it easier to distinguish and edit queue topics and topic groups

Avatar

Level 4

08-04-2021

We have several global request queues that have 200+ queue topics due to very specific routing for each request type and region. These are really difficult to manage especially with multiple Topic Group levels and some Topic Groups that have the same name. If we could view the queue topics and topic groups on the same page in a structure that mimicked the actual queue setup, it would be so much easier to make changes.