Community Topics

Now you are unable to easily switch topic groups / queue topics when trying to submit a request. When you click on the topic group / queue topic, you are not shown the dropdown again. First you have to click the X to clear the current selection, then you can see the options again. This is confusing ...

We have several global request queues that have 200+ queue topics due to very specific routing for each request type and region. These are really difficult to manage especially with multiple Topic Group levels and some Topic Groups that have the same name. If we could view the queue topics and topic...

When you bulk-select queue topics or topic groups, you are not given the ability to edit them, only delete them: https://drop.workfront.com/Z4u6m7qk. This was causing some grief a few months back when we were reconstructing one of our request queues. Specifically, we needed to add a new custom form ...