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Give system admins an option to remove "Commit Dates" from the system.

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Level 10

3/1/17

If you don't use commit dates and everything is based on planned dates setup by the project manager, as a system administrator you should be able to remove commit dates from the product. When commit dates are removed, no user will see them or set/change them anymore.


To be honest, most users don't even notice commit date until it starts messing with their projections. In the innovation lab there have been numerous requests to change commit date behaviour, that either haven't been implemented, or have been marked implemented when the solution doesn't actually resolve the issues users are experiencing.


The historical requests to fix commit date include:

1. Give system admins an option to remove "Commit Dates" from the system – 2100 points

https://one.workfront.com/s/idea/0870z000000PSAKAA4/detail

2. New Home: Admin ability to customize left side Work List – 970 points

https://one.workfront.com/s/idea/0870z000000PSgfAAG/detail

3. Viewing Planned Completion vs. Commit Dates – 510 points

https://one.workfront.com/s/idea/0870z000000PSB0AAO/detail

4. Commit Dates Approvals follow the same flow as all approvals – 180 points

https://one.workfront.com/s/idea/0870z000000PSaMAAW/detail

5. Ability to reject a proposed new date (commit date) – 150 points

https://one.workfront.com/s/idea/0870z000000PSZRAA4/detail

6. change the view for "Assigned To" view to use planned completion date instead of commit date – 100 points

https://one.workfront.com/s/idea/0870z000000PSG1AAO/detail

7. Home: Make Commit Date Field Editable – 90 points

https://one.workfront.com/s/idea/0870z000000PSmAAAW/detail

8. Provide option in set up area to turn off automatic set commit date – 70 points

https://one.workfront.com/s/idea/0870z000000PSlQAAW/detail

9. Allow clearing / deleting a commit date on a task – 60 points

https://one.workfront.com/s/idea/0870z000000PSShAAO/detail

10. Progress Status on Commit Date Later than Planned Completion Date – 70 points

https://one.workfront.com/s/idea/0870z000000PSlKAAW/detail

11. Allow change of commit date by PM after team member clicks "Work on it" – 60 points

https://one.workfront.com/s/idea/0870z000000PSpdAAG/detail

12. Commit Date User Control – 40 points

https://one.workfront.com/s/idea/0870z000000PScwAAG/detail

13. Ability to batch update commit dates – 30 points

https://one.workfront.com/s/idea/0870z000000XiFvAAK/detail

14. Users with Manage it Access to Projects/Accepting Commit Dates – 20 points

https://one.workfront.com/s/idea/0874X000000sYLlQAM/detail


So here is one idea that address all of the above, without impacting any current instances that are actively using commit dates.

1. Under ‚ÄòSettings’, ‚ÄòProject Preferences’ there is a default setting for how projects handle commit dates. Sys admins can set this to:

· Set to planned when edited

If ‚ÄòTrue’ or enabled, (default) Workfront continues to function as it currently does

If ‚ÄòFalse’ or disabled, changing the status, percentage complete, actual start date etc does NOT populate a commit date ‚Äì the field continues to be blank

· Calculate progress status on

Commit Date (default) Workfront continues to function as it currently does

Projected Completion Date Workfront ignores commit date unless accepted by someone with manage rights to the project (which would update the planned date and thus the calculations anyway)

· Commit date editable by

If set to ‚Äòassignees’ (default) Workfront continues to function as it currently does

If set to ‚Äòassignees and project owner’ all commit dates are editable by the current project owner or the assignee(s)

If set to ‚Äòassignees and project managers’ commit dates can be edited by the assignee OR anyone with manage rights to the project

· Commit date changes approved by

If set to ‚ÄòProject Owner’ (default) all commit date approvals go to the project owner ‚Äì current functionality

If set to ‚ÄòProject Managers’ commit date approvals can be accepted or rejected by anyone with manage rights to the project


2. Under ‚ÄòProject Details’, have the same fields as ‚ÄòSettings’, ‚ÄòProject Preferences’

Note that this fields can be hidden (deselected) in layout templates, meaning if they are set a particular way in project preferences (and/or templates), sys admins can choose whether project owners can change them or not


3. If you have permission to edit the commit date, you have permission to simple delete it. Doing so will have Workfront perform the same calculation for projected completion date that it would if a commit date had never been entered.


4. If you have permission to edit the commit date, it is editable anywhere it is displayed – home page right pane, any dashboard/report, and view that includes the commit date field, task details pane etc. This includes selecting multiple tasks in a view/report and bulk editing to update or remove it.


5. Commit date becomes an option in areas dealing with dates

· A date field option on calendars

¬∑ The ‚Äòsort by’ drop-down on the home page

· Left side worklist of the home page (planned for implementation)


6. If a commit date is generated that is different to the planned completion date, it shows in the home screen along with task/issue/project status change approvals and proof approvals. The workflow is a single stage with only one approval needed, and either contains just the project owner or all people with manage rights to the project (depending on the setting in project preferences)


7. The Project owner and/or users with manage rights to the project can reject a commit date. While the commit date will still be on record, the planned completion date and progress status will NOT be based on the commit date.

46 Comments

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Level 10

10/30/17

I'm incredibly disappointed and frustrated that this is not being actioned, especially as we have been told before that Workfront was in the process of getting rid of commit dates!

This is one of the most crappy parts of Workfront that I am embarassed about each time I train users because it makes absolutely no sense and hinders consistent usage of the system and confuses people.

Very unhappy........

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Level 4

11/3/17

annaasatryan:

Please help us understand how an idea for how to make projects easier, which had the 6th most likes of all the project ideas submitted, is not given consideration. I understand the WorkFront needs to prioritize efforts, but it seems rather dismissive to not provide any kind of timing or framework. Commit dates create a lot of extra noise and it seems like it would be a pretty easy win to eliminate them from the view of users.

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Level 8

12/20/17

100% agree Olivia. All we are asking is to remove the commit date from view if they don't want to address the individual issues with having it be available.

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Level 6

12/20/17

As I've said before, I don't mind commit dates so much because I can schedule certain tasks to be done earlier if I wish depending on my work load or if I am going on vacation and would like to get some completed before I go instead of delegating to someone else or having to deal with them upon my return.

So what happens if a due date changes? From what I have seen, nothing... the commit date remains as originally set (either by you or WF automatically when the project is started). So if the due date shifts to an earlier date, the commit date does not which can cause an issue with thinking you have more time with the task. So in order to align the commit date with the new due date, you have to go into the task and change it manually. Or is there a setting or something I am missing...?...

In the end, I would be okay if we didn't get the ability to turn them off, however it would be SO VERY NICE if we were able to inline edit them on the project's task page like so many of the other task fields.

Just my 2 cents... in hopes for reconsideration.... please and thank you.... :)

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Level 10

12/20/17

Whilst Giselle is one of the users who like some aspects of commit dates, she has hit on the key issues. I.e.:

  • Once set, they don't change - even if the task is re-scheduled. They are very visible and can confuse users into thinking they are looking at when the task is due, when it is not.
  • Then - assuming you want to change the commit date, you have to go into each task. Not even the system administrator can in-line/bulk edit the commit dates.

So, to address this, I think Workfront should:

  1. Allow customers to switch off commit dates if they so desire (we're in this camp). It could potentially be configured by layout template, or we'd even be happy for a system-wide switch if necessary.
  2. For customers who wish to leave commit dates switched on, provide the ability to in-line edit / bulk edit them.

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Level 10

12/27/17

As the comments above show, commit dates continue to be a source of confusion which impacts our projects & Workfront adoption. Can Workfront provide an estimated date when this will be addressed?