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Easily Fixing Accidental Completion

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Level 10

5/30/17

Well, the ideal solution is that if there is more than one person on a task, they only see Done with My Part (see https://support.workfront.com/hc/en-us/community/posts/115001217287-Multiple-Users-Assigned-to-Singl...)

But if that is not possible, it would be great if the assignment status stayed Work or Request even though the task status is complete. That way, when someone accidentally completes the tasks and hits Oops I'm Not Actually Done, it will make it available for them as well as the others who weren't done. Currently it opens it back up for them but not the others. The PM has to delete them and re-add them to the task for them to see it in their My Work.

1 Comment

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Level 9

12/27/17

Workfront has a good solution in place for a user to quickly and easily undo the accidental completion of a task still in progress. However, if that task has multiple assignees, then this no longer works. The only way to correct it is to delete and then re-assign the other users. Much like being able to choose between complete and done with my part, when "oopsing" there should be the option to undo ALL or just mine.