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Delete "Approved with Changes" Option

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Level 3

1/31/18

Clients are given 3 choices when asked to approve a document: "Approved", "Approved with changes" or "Rejected". I want to delete "Approved with changes".

Let's be honest - if there are changes it's not approved. 90% of the time the client always wants to see another version before final approval is given. This is especially true when it comes to audit.

This change would eliminate unnecessary back & forth & help to create a more efficient project.

6 Comments

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Level 5

2/8/18

I also think users don't like the term 'Rejected', so maybe the options are 'Approve' and 'Edits Marked/Want to See Again'

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Level 1

7/12/18

You can't hide the button in the integrated version... Can't tell you how much "approve with changes" annoys our team. The clients always misunderstand and see it as a "nicer" way of saying that they are rejecting something. What they NEVER understand is that clicking that button effectively ends the review cycle. They always expect to see another proof, so we have to resend the approval request ad infinitum. It's led to some major miscommunications and conflicts.