Delegate Approval for Timesheets | Community
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ChristianBa2
Level 4
August 25, 2020
New

Delegate Approval for Timesheets

  • August 25, 2020
  • 4 replies
  • 1130 views

As a manager, I want to delegate my timesheet approval decisions, in order to ensure continuity over short and long term absences.

When a manager is on short or long-term absence, there is currently no way to delegate their approvals to another operational manager using the current features available (i.e. delegate approvals).

This requires a System Admin to go in and manually update the direct reports manager field and subsequently update the direct reports approver on their individual timesheets.

Similar to how project, task and issue approvals can be delegated; it would be great to enable timesheet approvals as well.

    4 replies

    K
    KurtOs
    Level 2
    March 24, 2021

    Yes! Every time we train new managers, they see the Delegate My Approvals option on the home screen and the time-off calendar, and assume it includes timesheet approvals. Current state is mis-leading from a user experience perspective.


    *One note - as a manager, you are able to edit the approver on the timesheets you approve, so no admin is required to do that step, but it is not easy to train, especially when they see Delegate My Approvals as the obvious preferred option.

    The_Real_Melinda_Layten
    The_Real_Melinda_Layten
    Level 3
    February 5, 2024

    I would love to see this and proof approvals brought up to a consistent experience

    KellieGardner
    Community Advisor
    KellieGardnerCommunity Advisor
    Community Advisor
    February 12, 2024

    I'm completely baffled that this still isn't an option in Workfront. 

    _Manish_Singh
    _Manish_Singh
    Level 9
    June 26, 2024

    Potential solution for WF engineers:
    In the absence of the line manager, the system should at least allow delegation to Line Manager +1.

    I understand the system's limitation wherein assigning a manager outside the reporting hierarchy to view or approve a delegated timesheet requires 'Timesheets Admin' access. This might not be technically possible; therefore, in my opinion, the Line Manager +1 is the most appropriate person since they already have view access to the reportee -1 timesheets, but no authorization to approve them.

    Workfront should enable us to manage this setting (LM +1) within Access Level settings, similar to how we grant Timesheets Admin access.

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