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Bring back the feature that shows when someone signed in as you and made project changes or sent an update

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Level 2

8/6/24

Description - Previously when someone signed in as you and sent and update or made project changes or completed a task it showed the "Bob" Did this on behalf of "Priti"

Why is this feature important to you - Other Admins may make mistakes in error (hopefully not on purpose) and it doesn't show who it was actually done by. Also, our admins cover each other on vacation and it looks like we were working on vacation. 

How would you like the feature to work - Bring back the previous way when someone signed in as you and sent and update or made project changes or completed a task it showed the "Bob" Did this on behalf of "Priti"

Current Behaviour - Doesn't show who actually did the update or changes. 

5 Comments

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Community Advisor

8/6/24

Would you be willing to share more about the context of this question - I am wondering what your environment is.  Personally, if I had other global admins I might consider it a bit of "bad form" to do something like this regularly where I would probably rather lean on user training, user adoption, change management, and as a last resort, admins making system changes under their own credentialed accounts and not logged in as someone else.  I would be very hesitant to rely on "loggin in as someone else" for audit and transparency concerns.

I love having the ability to log in as users - my primary use of this function is to get a quick idea of what they see when they log in.

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Level 2

8/8/24

When we go on vacation, we have another Admin sign in as us to check our notifications and ensure projects still move along. We are Admins and PMs. We want to be able to log in but previously is used to say the "Preeti" responded on behalf of "Heidi. Somewhere along the line Workfront removed this. 

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Community Advisor

8/8/24

I think that should be classified as a security flaw when someone can log in as you, do something bad and everyone thinks you did it.