Autoprovisioning

[#1]

Description -

Why is this feature important to you - Since we migrated to the admin console, account provisioning has become significantly more difficult as users now need to click on multiple links in order to access Workfront. 

How would you like the feature to work - Revert back to former functionality in which a free license is autoprovisioned whenever a new user clicks on any Workfront link. 

Current Behaviour - Users now need to click on multiple links in order to access Workfront. 

[#2]

Yikes. Yes, this is truly important. We autoprovision our users logging in for the first time whenever making a request, and they are logging in via SSO.  Most requestors don't have Workfront training. They're just starting from a link saying "want to make a request to *** team? click here!" New users will be thrown off if they have to navigate the AdobeID login first. This current behavior - if anything - has created a lot of work for us when we migrate over to the Admin Console, as it's at the least going to require our users to update all of links to include instructions for getting past the extra clicks. 

If you can't revert to original behavior (let first-time users clicking a Workfront link & coming from a claimed console domain get taken directly to the domain's SSO service instead of having to navigate the Adobe login screens), then at least add some guidance to your login screen for users who would typically be autoprovisioned in a scenario like ours.

[#3]

This was a concern for my organization as well, and is a reason we've delayed migrating to the admin console.  Someone within Adobe told us that a feature was being developed to basically restore the previous auto-provisioning functionality with SSO. There'd be some sort of specific URL users could hit that would log them in via SSO, then create an account at the lowest access level in Admin Console (or at least that's my understanding of how it was supposed to work).  I have no idea if that's still happening, it's been many months since I heard about it, but it's what I'm waiting for before our organization migrates.  I've read way too many horror stories about this migration. It seems there's very little to no upside for most organizations.  

[#4]

We're in a similar boat. In our case the creative apps use a different form of SSO than the apps that my team manages (which include Workfront). Configuring different apps on different SSO setups requires some sort of storage upgrade for the creative apps, but we can't get that team to give us the greenlight on the storage change, so we can't move forward with our migration.

"It seems there's very little to no upside for most organizations." - this is the crux of the issue, isn't it? I have yet to read of a customer who is better off post-migration. Adobe has created a mountain of work for its customers with no benefit.