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Allow deactivation of Topics

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Level 8

9/13/24

Description - Add a toggle switch to queue topics that allows deactivation of the topic.

Why is this feature important to you - When we need to revise a queue by way of omitting a topic, we have two options: delete the topic, which deletes the associated data, or rebuild the queue. A deactivation switch for topics would make queue administration much simpler and efficient. Additionally, it would bring the functionality in parity with many other objects in Workfront.

How would you like the feature to work - Similar to many other objects in Workfront, there would be a simple toggle switch to deactivate a topic. This would hide the topic from general view, but retain detail.

Current Behaviour - We cannot deactivate topics.

13 Comments

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Level 1

10/6/24

@William--  Can you provide more information on how I would enter this on the custom form? I'm just getting into calculations and want to ensure I update it correctly. Thanks,

 

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Employee

11/6/24

Hi everyone,

 

We are working now on our new Requesting service that will replace the current legacy requests. We expect topics and topic groups to be supported in the new intake service in Q3. We will make sure to consider this feature in scope of the new topics and topic groups.

 

Thanks for the idea!