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Ad hoc changes of user's working hours

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Level 5

18-11-2020

When looking at the workload balancer, I would love to see (when hover over available hours of given user on a given day) on what schedule he/she is running. in a similar fashion as the information about

0EM4X000001vU7h.png

What is more, it would be wonderful if users could ad hoc modify the working hours using "time-off" area in personal profile. For me, at the moment this is counterintuitive.


When prompt says “working hours” and I see my usual working hours,

0EM4X000001vU7r.png

my intuition says I’m modifying my schedule for today when I change both start/end time. To be honest that would be expected behaviour from our perspective to define in time-off are schedule exceptions, e.g. my schedule is 9am-5pm, but this Friday, I have doctors appointment in the morning, and will work 11am-7pm. If I want to input that information to the system, there is no way of doing this without modifying the schedule. And most users do not have access to system area where you modify schedule, because usually schedules are set up on e.g. team level/ office level etc. (that’s how I understand it) and what is more it cannot be modified for single day.

Therefore it would seem like ideal solution if individual users where able to modify their schedules from time-off area as described above.