Use Fusion to map text to Workfront rich text field

[AnnieXLe]

I'm using the Workfront update record module to copy data from a CSV file to a custom form. I'm getting a 403 error message and I think its because I'm trying to map a text field to a field rich text field. I have tried formatting the data using the parameters available but still run into the same error. Does anyone have any suggestion on how to work around this error message? 

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[stuartcairns]

Hi Annie

Have you tried putting the text into an intermediate variable or string before adding it to your custom form?  That should avoid any formatting issues.

All the best

Stuart

[AnnieXLe]

I have not. How do you put a text into an intermediate variable or string? 

[stuartcairns]

Hi Annie, just input your original string into a Set Variable or Compose a String then feed that into your destination update.  See some screenshots.

 

[AnnieXLe]

Hi @stuartcairns,

Thank you for providing the instructions for how to setup an intermediate variable or string. I still encounter the same error. I'm think the tool has an issue with inputting text into a rich text field. 

[KellieGardner]

@AnnieXLe - did you ever figure out how to do this?