Moving Image Files from Workfront to Bynder - Timeout error

[Doug_Rea]

Has anyone been able to push image files from WF to Bynder using the Bynder module? I can get .txt, ,docx, .xlsx, .ppt but cannot get any .jpg, .ai, .png.,psd, .pdf, .tif to work. The module times out after 40 minutes for image file types.

Thanks!

Doug

[lgaertner]

Hello Doug,

I am not working with Bynder, but I would suggest to inspect the request using the DevTools of Fusion. Unfortunately in the past I experienced different bugs in some Fusion modules. E.g. inspecting the request body could lead you in the right direction.

A note at this point: I do not know if this just concerns our instance, but the request body is always shown as empty although it is not.

{}

You need to click on Copy RAW and paste it to your code editor to be able to inspect it.

Regards

Lars

[CrisDonaldson]

Yes, we are pushing image files to Bynder.

[Doug_Rea]

Would it be possible to share how your module is set up so I could compare?

[Doug_Rea]

Wanted to give an update here: Apparently there is a bug in the Bynder connector and the Fusion Development Team is working on a fix.

Doug