Expand my Community achievements bar.

The Community Ideas review for H1 2025 is out now, see which ideas our Product team prioritized and let us know your thoughts.
SOLVED

Jira Cloud Create a record Module

Avatar

Level 3

I'm creating a Workfront to Jira scenario using the Jira Cloud Create a record Module.  It keeps erroring on the "reporter" field of t he module.  I have tried mapping it to both the Sponsor name and the email address of the sponsor but when I run the scenario I get an error:
[400] Specify a valid value for reporter

Does anyone know what could be wrong?  In Jira the reporter is a character name.

 

Thanks in advance 

 

Frank

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

I think you need to map it to the JIRA ID of the desired person, ie, first do a lookup by email, then use that ID. 

View solution in original post

2 Replies

Avatar

Correct answer by
Community Advisor

I think you need to map it to the JIRA ID of the desired person, ie, first do a lookup by email, then use that ID. 

Avatar

Level 3

Thank you @Sven-iX  for the quick reply.  That was it!