Intermittent Blank Page Issue – 403 Error on maze.co script

[JeremyMo2]

Hi everyone,

We're currently experiencing an issue where some users (not all) are intermittently seeing a blank page when accessing Workfront. This behavior is inconsistent and seems to occur randomly.

While investigating, we noticed that affected users are receiving a 403 Forbidden error when the browser attempts to load the following script:

https://snippet.maze.co/maze-universal-loader.js

We have a few questions:

• What is this script, and what is its purpose?
• Is it required for Workfront to function properly?
• Could this be related to the blank page issue?

Any insights or guidance would be greatly appreciated. Thanks in advance!

[skyehansen]

I'm wondering if you have tried deleting cache and cookies or switching over to a different browser if that's possible, like edge, firefox or safari if you're using chrome.

[JeremyMo2]

Thank you for your answer.

We have this issue for several users. We also tried to delete cache and cookies but it doesn't fix the issue for the affected users.

[kautuk_sahni]

@JeremyMo2 Just checking in — were you able to resolve your issue? We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!