Give administrator access to planner user

[Arnab4]

Hi,

I am not able to give system administrator access to planner user , Right now i am a system administrator.

I am verifying that the user have planner access, that dropdown access level i am not able to find system administrator user, guide me how i give them access.

[_Manish_Singh]

If your company migrated to Adobe Console, you need to give admin rights from there.

[_Manish_Singh]

You can follow the below steps for the same:

1. Login to Admin Console
2. Go to Users
3. Search for the user name
4. Open the user's profile
5. Click on three dots at the right side of the Administrative Rights and select "Edit Admin Rights"
6. Toggle on the switch for "Product Profile Administrator"
7. Click on the "+" icon and add the Workfront product
8. Save the changes

[Arnab4]

Can you share me the screenshot below about the option?

Administrative Rights and select "Edit Admin Rights"
Toggle on the switch for "Product Profile Administrator"

[Arnab4]

Right now i am there Workfront admin , i open the user profile , but there i am not able to see options for system administrator

[_Manish_Singh]

Here you go:

1)

2)

3) In the next step, select your domain https://yourcompany.my.workfront.com, and click Apply.

If you don't see these options, I suggest you to contact Workfront Support. 

[_Manish_Singh]

The screenshots provided are from Adobe Console, not Workfront. If your company did not migrate yet, you can ignore my previous messages and contact Workfront Support for your issue.