If you have a follow-up question from the Skill Exchange session Resourcing Excellence: Customizing the Workload Balancer with Steven Enos from Liberty Mutual Insurance (@StevenEn) and Myka Bohnsack from Adobe (@MykaB) that originally aired on August 15, 2024, you’re in the right place!
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My team has issues with tasks that start and are due on the same day do not get accounted for in Resource Management. Is there a fix for this?
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Hi...for same day tasks, you need to make sure there is a number in Duration.
If 0 is in the Duration the task will not show up on the Workload Balancer.
If you edit a users resource capacity/availability, how do you preserve the historical capacity of user for retrospective reviews our resourcing?
I don't believe this was covered during this session, but there are a few of our users who do a combination of project/task work and issue work, and issues seem to still have the default calculation of 8 hours per day. Is there going to be a fix for this? Is there a workaround? We'd love to be able to set default durations and hours for issues, so they don't throw off the resource planner numbers.
Thanks, btw, great session. Thank you @StevenEn @MykaB @KristinFarwell
I would also love this fix. I recommend that my users omit hours from requests in the Resourcing tools, but it would be helpful to include them without having to manually adjust them every time.
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