Email Event Notifications: Subject line customization

[_jonathan]

Hi everyone,

Our team would like to customize the subject line of the "All Predecessor Task Completion to Task Dependents" email event notification to show the name of the task that is ready to be worked on vs the completed predecessor task name? Below is a snapshot of the Email Notification in question.

The email you receive from this notification displays the Task Name that is ready to start in the body of the email, but there does not seem to be an option to choose this field to display in the subject line. Any ideas or is this just not a possibility at this time?

Thanks in advance for your assistance.

_jonathan

[Madalyn_Destafney]

You're able to modify the subject line of the notifications by clicking on the notification name itself. I'm not sure how to accomplish the specifics you're looking for with text mode but have you tried this area out? Not sure if you knew that functionality existed so wanted to start there.
https://experienceleague.adobe.com/docs/workfront/using/administration-and-setup/manage-wf/emails/cu... 

[_jonathan]

@Madalyn_Destafney Thanks for your suggestion. We started where you suggested with the customization. Unfortunately, I am not seeing any successor fields to use, which is what I think is needed.

[ConnorO2]

@Madalyn_Destafney I'm a system admin for my department and can't edit these notifications. Any tips for this? 

Also, can you check these notifications by Group? I don't want to necessarily change it for all users in the system. 

Article didn't really clarify that. Thank you! 

[Madalyn_Destafney]

Hi, yes you can opt in/out of what show as options for your users associated with a Group IF the sys admin has enabled them to be modified on a Group level. If you have a lock toggle next to any notification when in your Group > Email notifications area, it means it can't be modified at a Group level.

[ConnorO2]

@Madalyn_Destafney Everything is unlocked but I still can't edit the subject lines like it states in the article. 

[MadalynDe]

Here is an article on how to modify subject lines - just note it'll affect all users that have opted into the respective notification you're customizing, not just those in a particular group.

[AnshulAn1]

Even i am facing the same problem as ConnorO2, I am unable to edit the subject line even though i am a system admin and everything is unlocked.

[Madalyn_Destafney]

@_jonathan @ConnorO2 that is odd and doesn't follow the documentation. Looks like @AnshulAn1 has surfaced this internally with Adobe, will keep this thread posted on what we hear.