Hi Folks,
I just attended another outstanding session put on by @CynthiaBoon and @NicholeVargas, then decided to share this email I then sent them here, as below.
At many companies, people in such positions are expected to handle customers, but it is clear to me that Cynthia and Nichole (and Leslie -- hope all's well!) really do care about customers.
If you feel likewise, I invite you share your appreciation on this thread.
Regards,
Doug