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Auto generated message once request is closed

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Level 3

Does such a feature exist where once a request is closed, an auto generated custom message can be sent to the requestor?

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Level 7

Hi Crystal are you looking for customized, because their is a system generated notification setting under requests I have made.

Stacey_Robertson_0-1712004477409.png

 

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Level 3

yes custom message for a particular request