At Adobe Summit 2018, me and two other colleagues connected with several members of the ACS product team and they mentioned that they would research and get back with our team about the addition of a merge function. We haven't heard back, unfortunately.As I mentioned, I had heard rumors that this wa...

Sorry, I don't have first-hand knowledge that it was a function on ACC. I had heard that it was a feature. Yes, a profile, which is made of an email and other data, unsubscribes from service. Currently, our instance of ACS has duplicate profiles under the same email. One or more of those may be subs...

Hi Adobe friends,I'm looking to add unsubscribe survey ("reason for unsubscribing"), using either check-boxes or a text box form where users can explain why they are no longer interested in receiving emails.Example:Has anyone been able to create a survey like this on an unsubscribe landing page or a...

Hi there, Our team was surprised to find that there was not a merge profiles function on the tool. This was a feature of Campaign Classic, however we found that there are many data issues as a result of not having that function. We have thousands of duplicate profiles on our org's instance of ACS. T...

Hello everyone! I am Mike Nelson, Email Campaign Analyst for Cru, based in Orlando, FL, USA. I am originally from South Africa. We have a que of 20 teams who are all working to migrate from separate email systems to send all emails from ACS. I assist with training, building out the foundational syst...

Having the same issues with sending a proof on a email campaign. I have also tried recreating a separate workflow to no luck. Any answers as to why this is happening? Thanks,Mike