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miken52454485
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Joined the community 15-05-2017 1:29:53 PM
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Re: Try the new Creative Designer for Email on Campaign Standard and share your feedback
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miken52454485
- Adobe Campaign Standard
One area that I reported on a support ticket is that when you have a large number (our org has 220) of services listed on your instance, you cannot select anything past the 50/50 services shown. There is no search function, as there was in the default editor, to select the services you are looking for either.Hopefully, this will be resolved soon so we can use the creative editor without relying on the legacy "default" editor.

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Re: Adding a Merge Profiles function
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miken52454485
- Adobe Campaign Standard
At Adobe Summit 2018, me and two other colleagues connected with several members of the ACS product team and they mentioned that they would research and get back with our team about the addition of a merge function. We haven't heard back, unfortunately.As I mentioned, I had heard rumors that this was going to be an addition to one of the updates, but having had several updates since then it seems like it is not a priority for the ACS Developers. It has had major implications for us and our data....

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Re: Adding a Merge Profiles function
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miken52454485
- Adobe Campaign Standard
Sorry, I don't have first-hand knowledge that it was a function on ACC. I had heard that it was a feature. Yes, a profile, which is made of an email and other data, unsubscribes from service. Currently, our instance of ACS has duplicate profiles under the same email. One or more of those may be subscribed to a specific service or not. This complicates manual unsubscribes and segmentation. Also, it requires us to use deduplication on all workflows.

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How to add an unsubscribe survey to ACS Landing Page?
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miken52454485
- Adobe Campaign Standard
Hi Adobe friends,I'm looking to add unsubscribe survey ("reason for unsubscribing"), using either check-boxes or a text box form where users can explain why they are no longer interested in receiving emails.Example:Has anyone been able to create a survey like this on an unsubscribe landing page or a preference center?Or I'm assuming you could use the redirect function after confirmation?Any guidance on how to accomplish this would be appreciated!Thanks,- Mike N

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Adding a Merge Profiles function
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miken52454485
- Adobe Campaign Standard
Hi there, Our team was surprised to find that there was not a merge profiles function on the tool. This was a feature of Campaign Classic, however we found that there are many data issues as a result of not having that function. We have thousands of duplicate profiles on our org's instance of ACS. The unique identifier was not set as the email originally and now we have the issue of users unsubscribing and still being on the email communications because they have several profiles under the same ...

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A channel to request and vote on additions to Adobe Experience Cloud tools
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miken52454485
- Community Help and Feedback
This way, member peers can view & support idea that would help their programs by giving votes, and Adobe can prioritize what you do next based on what’s most important across the board!The support for Adobe Campaign specifically needs improvement — there are many features that my team and I believe would help us greatly in our day-to-day functions, yet we do not have a channel or way to communicate these ideas to Adobe. Let me know if anyone agrees! Thanks, – Mike

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Re: Introduce yourself
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miken52454485
- Adobe Campaign Standard
Hello everyone! I am Mike Nelson, Email Campaign Analyst for Cru, based in Orlando, FL, USA. I am originally from South Africa. We have a que of 20 teams who are all working to migrate from separate email systems to send all emails from ACS. I assist with training, building out the foundational systems, helping to execute campaign sends and assist with campaign reporting. We currently have 5 teams in the system, and are working to bring in the rest as soon as possible, but it is a large feat! I ...

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Re: Is there a reason why certain email creatives won't proof?
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miken52454485
- Adobe Campaign Standard
Having the same issues with sending a proof on a email campaign. I have also tried recreating a separate workflow to no luck. Any answers as to why this is happening? Thanks,Mike

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