One area that I reported on a support ticket is that when you have a large number (our org has 220) of services listed on your instance, you cannot select anything past the 50/50 services shown. There is no search function, as there was in the default editor, to select the services you are looking for either.Hopefully, this will be resolved soon so we can use the creative editor without relying on the legacy "default" editor.

At Adobe Summit 2018, me and two other colleagues connected with several members of the ACS product team and they mentioned that they would research and get back with our team about the addition of a merge function. We haven't heard back, unfortunately.As I mentioned, I had heard rumors that this was going to be an addition to one of the updates, but having had several updates since then it seems like it is not a priority for the ACS Developers. It has had major implications for us and our data....

Sorry, I don't have first-hand knowledge that it was a function on ACC. I had heard that it was a feature. Yes, a profile, which is made of an email and other data, unsubscribes from service. Currently, our instance of ACS has duplicate profiles under the same email. One or more of those may be subscribed to a specific service or not. This complicates manual unsubscribes and segmentation. Also, it requires us to use deduplication on all workflows.

Hello everyone! I am Mike Nelson, Email Campaign Analyst for Cru, based in Orlando, FL, USA. I am originally from South Africa. We have a que of 20 teams who are all working to migrate from separate email systems to send all emails from ACS. I assist with training, building out the foundational systems, helping to execute campaign sends and assist with campaign reporting. We currently have 5 teams in the system, and are working to bring in the rest as soon as possible, but it is a large feat! I ...