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jamieqho
jamieqho
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Re: Video streams been dropping out all day today. Is anyone supporting LCCS anymore? Video is constantl - Adobe LiveCycle 19-12-2012
We have not received any other reports of production problems today. I could check the logs for your account. What is your account name? Feel free to send me a private message if you don't want to post your account name here.

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Re: What is going on: exception 'RTCError' with message 'connection-failed'? - Adobe LiveCycle 14-09-2012
Hi,What is your account name? I can check the server logs for problems affecting your account. We have not received complaints from other users this week.-Jamie

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162

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Re: LCCS Alternatives - Adobe LiveCycle 23-07-2012
Hi Adam,Yes, the recording feature will be carried forward and should work the same way.-Jamie

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Re: LCCS Alternatives - Adobe LiveCycle 20-03-2012
Hi Alec,I don't have any advice on implementing screen sharing but would this help you?http://code.google.com/p/red5-screenshare/-Jamie

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Re: LCCS Alternatives - Adobe LiveCycle 20-03-2012
Hi Glen,I would first start here and check if any of the FMS examples would help:http://www.adobe.com/devnet/flashmediaserver/samples.htmlIf you bought FMS, check their forum and see if there is support for developing some of the features you need.-Jamie

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Re: Question regarding Pricing - Adobe LiveCycle 03-02-2012
Hi Zeev,We have not changed the prices since that doc was written so it is up to date.Yes, user minutes are counted for all the time the user is in the room, not just for actual active video.-Jamie

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230

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Re: Does upgrade to commercial account affect available applications - Adobe LiveCycle 30-01-2012
Hi Eyal,I cleared the rooms from your default application. You should see rooms showing up for VcitaTemplate now. The UI is not very helpful for deleting many rooms at the same time. In the future, you could write some code to do it. The code I used is below (in Java).I don't understand the last question. You are trying to enter your room URL in the browser and end up seeing "ConnectNow"? You should never have to enter your room URL into a brower. You should be able to view information about you...

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Re: Does upgrade to commercial account affect available applications - Adobe LiveCycle 28-01-2012
Hi Eyal,I launched the developer console and checked your account. The console does display 1000 rooms within your default application (eng50, eng51, eng58, ..., engagement1026-20110721184231). The problem is that our UI displays only a total of 1000 rooms so we don't display any rooms from your VcitaTemplate. I suspect that we used to display rooms from your VcitaTemplate application but the number of rooms in your default application increased past 1000. I don't think this problem has anything...

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Re: Is service down today? - Adobe LiveCycle 28-01-2012
Hi Michael,I have not seen any problems today. If you send some information to lccs@adobe.com, we can take a look. The account name and login would help. You could also try launching your app in debug mode within FlexBuilder and send us the console logs.Thanks,Jamie

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Re: Does upgrade to commercial account affect available applications - Adobe LiveCycle 27-01-2012
Hi Vishal,Someone from Turkey had the exact same issue. He ended up calling a reseller within his country who helped him get an commercial account. Please try finding one in India:http://resellers.adobe.com/cgi-bin/user.cgi?country=in&countrycode=inIf lccs is not available from these reseller websites, try calling them. Tell them the product SKU is 9953834.Thanks,Jamie

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