Hi all,I have a question about how email bounces are treated in ACS.I was of the understanding that if an email address hard bounced, it was automatically then added to the Quarantined list. Does anyone know if this is the case simply after one hard bounce, or is the logic set to more than one?The r...

John, your're a genus. Thank you!I was missing the additional data step. Rather than taking that data into a reconciliation I have used an Enrichment activity, and then taken that into a segmentation to determine if there is incoming data or not to make it work how I needed to.Hope to return the fav...

Bumping this to see if anyone is able to help?

Thank you very much for your response. Some of the elements you mention (decision box & green box) - I'm not familiar with these. Are these native to Adobe Campaign Classic?Just to confirm, I am trying to achieve this via Campaign Standard.Many thanks,

Yes I also get the same error when the workflow tries to run.

Hi John,We have been using ACS for over 12 months now and the 2176 records still aren't enough to train a model apparently, so don't expect this feature to start working anytime soon!

Hi all,I'm trying to create a notification workflow within ACS that will send me an email if any duplicate profiles are present in the system.I have all the logic set up to identify duplicate profiles, but I can't seem to find a way to to set the automated email to only notify a specific individual ...

By default it should reconcile against the email address they provide, so if the profile already exists it will just update that profile rather than create a new one.Unfortunately there is no way you can validate the data though, so users will be directed to the same confirmation page, regardless of...

Hi Leonie,This request is related to Adobe Campaign Classic not Campaign Standard. You may want to update your post to make sure it gets answered.

Hi Sid,Have you tried previewing the email? The content block should display if you preview or send a test email to yourself.