I set up a token on the Jira side, I entered my URL, user name and token to make the connection, but I'm getting the following error: The request failed due to failure of a previous request.IP address is not valid.anyone know how to get past this?

It was working correctly we just had some people who are no longer with the company in the people screen on the template. I didn't see them on the project, because it was filtered to active.

We have a user that wants to send an automated notification to all the people on the people tab of a project. I am trying to figure out how to get the list of people on the project. They may or may not be assigned to a task. I don't want everyone who the project has been shared with, just the people...

Hi, I'm trying to make a new connection to our Jira instance. I'm getting the error: ENOTFOUND: Service is temporarily unavailable.Google is telling me it is a problem with my URL. If I just go to jira our URL is https://jira.company.com Anyone know if there is there a different URL I should be usin...

Thanks! I was leaving out that last namekeyargkey.

We have a field called Requested priority on our projects. Is there a way to show the value of a custom project field on a proof approval report. 

So, I have gotten the note text to show: displayname=Testlinkedname=documentVersionnamekey=view.relatedcolumnnamekeyargkey.0=documentVersionnamekeyargkey.1=documentIDtextmode=truevaluefield=documentVersion:document:project:lastNote:noteTextvalueformat=HTML   I'm try to add the name of the note's own...

I have a proof approval report on a dashboard. I can get the document ID to show, can I use the connection from the document ID to get to the the task that the document is on and then the last note on that task?

Hi, our org is structured in a way that our India associates report to an India manager and a US manager. Is there a setting to allow actual hours entered to be visible to more than just the person a user reports to?

We put all the proofreaders individually on all our proof workflows that have proofreading. One proofreader will pick it up and the others use the Not Relevant decision. It is not perfect and is extra work for them, but it is working.