There were questions about naming standards even for fields, creating custom fields and forms, and using metadata vs. naming conventions. Each Group Admin can create custom fields. This has led to some duplicate fields, e.g., Additional Comments, Contact Phone. Our System Admin is in the process o...

How do you find Group Admins? As mentioned during the presentation you often find them in training sessions. They are the ones that ask the questions, are wondering if there is another way of doing something. These are also the people who mention in meetings how they tried something different and ho...

There were questions about what is good number of Group Admins and how to structure the number of Group Admins in a department. I do not know if there is an ideal number or ration, but look at what is the clearest division of work. In the medical school, there are five teams (5 – 10 employees) wi...

There was a question about how to get buy-in from a department that is not invested, even though others are. Getting buy-in is tough. It is like finding a needle in a haystack. It can be done but takes time and patience. Here are some thoughts . . . One way to get involvement is going to the team...

here is the other document.

Hi everyone,It was a great pleasure presenting on this topic. Workfront can be structured in so many ways that will work for your organization! During our session we were asked how our System Admin trains new Group Admins. Here is his response: The “Training for Group Admins” is a self-directed trai...

Monique, does the auto-provision automatically bring in their directory picture? is that part of Fusion?Thanks.

Thanks Christina. that's another good idea. I appreciate how this community brainstorms ideas!

Interesting thought Andy. I'll have to think that one through. I appreciate the suggestions.

Thanks Andy for the quick response! That's a good idea, but some of these people will be requestors who won't even know they are using Workfront to submit a request. Ideally, when we change the request status they would get an email of the status change. Though when we looked at the notification op...