The log file approach seems promising. Worth asking Adobe Support, even if to enable logging for only a couple of hours (I can probably check to see if there's a pattern with previous signups to get the "most popular" time of the day that they're coming in).Great idea with the JS code! Maybe somethi...

Hello Jean-Serge--Thank you for your reply. You're right; web tracking in the web app properties will not help in this case. Yes, we have GA but the problem is that I don't know which web page is using the web app. We have shut down this newsletter service and basically deleted the web page where we...

Hello--Just wondering if anyone here has ideas on how to trace a web app call to determine source. I have a web app that takes in name, email address and service ID to add that new recipient to a service (an email newsletter subscription, in this case). We have removed the one web page that we know ...

Just wanted to add/document that build 8884 fixed this issue for me.Also thanks to Jean-Serge Biron​ for his thoughts on urlPermission--something to keep in mind for the future!Sonny

Hi Jean-Serge--As it turns out, according to Support, it's a regression of an older issue. They have now installed the hotfix in our instance and that solved the issue without having to change our code and workflow on my end.Sonny

Thanks, Jean-Serge. Yes, you are correct: we don't have Content Manager, unfortunately.As for the urlPermission, we're actually using http only. The https test I mentioned in the original post was just a curiosity on my part, to see if it resolves anything. The base URL that I provided to Support wa...

Hi Jean-Serge--I don't fully understand what the code does, but it looks like it's grabbing whatever is in the URL (which in this case contains the web version of a daily newsletter) and writes the full HTML code of that web page into the email template during execution.Here is the code that's in th...

Hello--I have a personalization field in my email template to include a URL, like this:<%@ include file='http://www.google.com' %>However when I run the preview, I am getting the following error:Error while evaluating documentBAS-010014 Cannot open file '/usr/local/neolane/nl6/var/www.google.com' wi...

Thanks, Vipul. Both options sound good; definitely worth a test or two!Sonny

Hi all -Does anyone know if there is a way to force the storage and display of phone numbers as 999-999-9999? Our instance is defaulted to US regional settings, but phone numbers are always stored and displayed as 0999 999-9999.Thanks,Sonny