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SonnyRD
SonnyRD
Level 2
March 17, 2017
Solved

Phone Number Format

  • March 17, 2017
  • 2 replies
  • 4398 views

Hi all -

Does anyone know if there is a way to force the storage and display of phone numbers as 999-999-9999? Our instance is defaulted to US regional settings, but phone numbers are always stored and displayed as 0999 999-9999.

Thanks,

Sonny

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    Best answer by vraghav

    Hi Sonny,

    At present, the functionality is limited and doesn't allow you to define your own regular expressions for showcasing phone number in a specific format.

    Currently, the phone number format is defined by data policy named phone described in schema xtk:common.

    If you wish to bypass the default setup, you can do the following

    extend the nms:recipient schema, and create the attribute <attribute desc="xxx" name="mobilePhone" type="string" label="yyy" length="32" dataPolicy="none"/>

    We are removing the default data policy associated with this attribute. Then you can save the phone number as you want as it is a string field.

    You can also define a computed string on this attribute which can show the mobile number as you want it.

    Hope this helps.

    Regards,

    Vipul

    2 replies

    vraghav
    Adobe Employee
    vraghavAdobe EmployeeAccepted solution
    Adobe Employee
    March 19, 2017

    Hi Sonny,

    At present, the functionality is limited and doesn't allow you to define your own regular expressions for showcasing phone number in a specific format.

    Currently, the phone number format is defined by data policy named phone described in schema xtk:common.

    If you wish to bypass the default setup, you can do the following

    extend the nms:recipient schema, and create the attribute <attribute desc="xxx" name="mobilePhone" type="string" label="yyy" length="32" dataPolicy="none"/>

    We are removing the default data policy associated with this attribute. Then you can save the phone number as you want as it is a string field.

    You can also define a computed string on this attribute which can show the mobile number as you want it.

    Hope this helps.

    Regards,

    Vipul

      SonnyRD
      SonnyRDAuthor
      Level 2
      March 21, 2017

      Thanks, Vipul. Both options sound good; definitely worth a test or two!

      Sonny

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