The last time I set up a workstation I installed this: Download Java for OS X 2015-001https://support.apple.com/kb/dl1572?locale=en_USThe java version on my system is 1.8.0_91.

With the help from your files I believe I've identified some additional changes to the web viewer to match the mobile device viewer behavior. Basically, there's differences in the fitting algorithms that take into account aspect ratio of the source image file, which could lead to the fuzzy resolutio...

Hey Steve, I just got back from vacation and saw your post. I'm checking with the devs on what might be happening here.

You should not need to take any action after the fix is released, which will be next week.

Zac, there were some changes a couple releases ago to optimize the images being loaded in web viewer. Prior to the changes the viewer was pulling in very large images, which led to slow loading times. Another forum poster mentioned this last week and the team is working on a fix for the next release...

Ah, I see. Thanks for the context. The differences between iOS and the other platforms was based on what I had said before, but your scenario obviously wasn't considered. I've shared details with the dev team on this.

Keith, the "create account" link on iOS is in the "Account" dialog, beneath the "sign in" button. iOS is the only app that has an Account dialog, because iOS has a few other configuration options to handle different store scenarios not present on the other platforms. Are you not seeing it in that lo...

Hi Tony, You cannot do this with banners, they will not be shown in the app menu and only appear in browse pages. Creating an article would be one method. You could have that article load an iframe to the hosted FAQ, so that you pull in the existing content.

I'm not really sure what's going on here. I asked some colleagues about this to see if there's some other way to resolve it.Regarding the issue that was fixed, which issue are you referring to? I looked at the bug fix notes and didn't see anything about hidden content (or "phantom" in this case).

I'm not sure what's going on. It used to work. We will have to look into it, this seems like an issue on Apple's side.