Hi Rob,You are almost there. If you are using the OOTB unsubscription link or a link with label Opt-out in emails, then you should select opt-out from the drop down instead of email click otherwise use your custom URL name to filter the results.OOTB URL lable and value is like Opt-outoptoutRegards,A...

Hi,Screen shot from the schema for reference.The Bare minimum is just the primary key, but that's not meaningful.You need to ensure that you can populate as much information as you can so that reporting can work because you are not building tracking logs here, so you need to get, address, status, re...

Hi Sid,first of all, you are paying twice for every mail send because Adobe campaign count every broadlog entry as communication send. So your strategy is not recommended or following best practices.Second, to solve this you have to add another column i.e contact date,  in the export file and store ...

Hi Ketan,The problem is that the user credentials used by you and Campaign user(Neolane) have a differet level of permissions. Actions executed by neolane will be performed so check the authorization for you and a neolane user, or you may ask your IT team if your environment on premise instance or r...

Thanks Marcel for this very illustrative explanation. It's really great that you have covered everything.David, simple suggestion use alias in you query additional data to get rid of the target. It will be easy to use that column in your alert activity with alias names.Regards,Amit

Hi Kanwal,Update activity,Highlighted area is used for reconciliation for dynamic values if you want to update values for a particular type of records you can use the other activity in which you can use drop down.Use split or other activities to apply a filter which will give you this flexibility to...

Hi Joel,There can be three explanations for this error:1. your report is not a shared report, can you make sure it's shared with other users?2. You have to enable Phantomjs a tool to generate pdf in Adobe campaign server, and they will be able to configure that for you.3. Are you using marketing ana...

Thanks, Adhiyan This fixed my problem.

Thanks, Adhiyan, Yes it is assigned to admin but why would this cause any problem in the first place? Some explanation or product limitation available to support, I can't just ask them to do it without any explanation.Regards,Amit

Thanks, Vipul!In web logs, I can see only one line "You are not authorized to perform this operation." It's hosted by Adobe so I can't change configurations for securityZone.Regards,Amit