Actually it was a connection issue. I tried uploading it from another location and it actually worked.Thanks for the response.Cindy

Hi,I'm having trouble uploading an .article file that has a video. The article file is 51MB.It just says in progress, and the progress bar doesn't go past 15%. No error message either. Anybody else having issues uploading files with video?Thanks,Cindy

Hi,We created two apps one for iOS and one for Android. Our app is meant to be a tablet only app. In the iOS app options, there is a drop down that says "Supported devices" and it has the option of choosing tablet or phone, or both. But on the Android app that option does not appear. The app is now ...

Hi,So we are building a version of an iOS app into Android. We left the same size ratio 4:3 to be resized when it appears on Android with letterboxing for the different screen sizes. I read somewhere (in the adobe help) that the letterboxing will consist of black bars. But on our test device an Sams...

Thanks!

Thanks Neil.One more question do we make the Bundle ID the same or should that be a unique name per app?Thanks,Cindy

Hello,I want to create and app for Android based on an iOS app we already have created and is on the process if submission to the app store.What are the best practices for creating it? I'm thinking of resizing it to match the most common ratio on the Android tablet (we even setup the liquid layout o...

Hi,I have two questions regarding social sharing:1. Can we choose which articles should have social sharing? For example, I have some articles that don't make sense sharing like user guide and credits. 2. Is it possible to customize the content on the web browser page the social share creates? For e...

Actually no but that made me check with the Developer person.Thanks.Cindy

Hi,I've downloaded and signed the .ipa file. But when I load it to the iPad via iTunes, the icon on the iPad appears gray and says "Installing" and it doesn't pass that point.Does anybody else experienced this issue? Is there another way around it to view it?Thanks,Cindy J.