Hi,I'm having trouble uploading an .article file that has a video. The
article file is 51MB.It just says in progress, and the progress bar
doesn't go past 15%. No error message either. Anybody else having issues
uploading files with video?Thanks,Cindy
Hi,We created two apps one for iOS and one for Android. Our app is meant
to be a tablet only app. In the iOS app options, there is a drop down
that says "Supported devices" and it has the option of choosing tablet
or phone, or both. But on the Android app that option does not appear.
The app is now live and in the GooglePlay store and it shows up as
available to be downloaded to phones, and is not working properly, it
crashes.I know that the DPS should scale appropriately to the screen,
but if w...
Hi,We wanted to know what are the best practices for creating a form
within DPS. We want to create a form that captures data even if its
offline.We tried making an HTML form which connects to salesforce and
packaging it as an .article. When is online it works properly. When is
offline you get the broken link not connected to the internet message.Is
there a way to make this work?Thanks,Cindy
Hi,So we are building a version of an iOS app into Android. We left the
same size ratio 4:3 to be resized when it appears on Android with
letterboxing for the different screen sizes. I read somewhere (in the
adobe help) that the letterboxing will consist of black bars. But on our
test device an Samsung Nexus, the letterboxing appears white. Is there
somewhere we can select it to be black or is that native to the device
and that coloring will depend on the device?Thanks.Cindy
Hello,I want to create and app for Android based on an iOS app we
already have created and is on the process if submission to the app
store.What are the best practices for creating it? I'm thinking of
resizing it to match the most common ratio on the Android tablet (we
even setup the liquid layout on InDesign so that should make it
easier).But my question is, when uploading to the DPS do we create the
app under the same project we created the iOS one, or do we need to
create a new project for th...
Hi,I have two questions regarding social sharing:1. Can we choose which
articles should have social sharing? For example, I have some articles
that don't make sense sharing like user guide and credits. 2. Is it
possible to customize the content on the web browser page the social
share creates? For example, on the bottom of the page there is a "More
content" and shows the three articles previous to the one shared. Can it
be possible to choose which articles to place down there? or take it out
Hi,I've downloaded and signed the .ipa file. But when I load it to the
iPad via iTunes, the icon on the iPad appears gray and says "Installing"
and it doesn't pass that point.Does anybody else experienced this issue?
Is there another way around it to view it?Thanks,Cindy J.