Hi vendimb15716755 ,I'm a bit confused now. From your previous update it appears you do not have access to execution instance (as it is in Cloud) and hence you cannot check the template on the execution side.However, over your previous few updates, you have confirmed you could see that the technical...

Event not covered means that there is no template on the execution instance which is connected to event type tstThankYouForRegisteringRecipientCan you please check the execution instance.

Is you Control and Execution instance on the same installation or they are instances.Templates are created using the Control instance and they need to be published on Execution instance before firing the relevant API call on the execution instance. If you have not published it, execution instance wi...

If the event is in Pending status it means that they have not been connected with their associated template to launch a delivery or there is some issue.First point will be to check if rtEventProcessing technical workflow is running without errors on the execution instance.Can you please check that.W...

Hi Jae,I'm not aware of an IN clause inside JavaScript.The various IF statements you have defined is one of the correct ways to implement it but is not elegant and also not scalable.Try defining the possible values inside an array and then make use of indexOf function,More information here: JavaScri...

Hi Aditya,There are multiple ways to extract it. As I said, my comment was just to specify how to use the instance variable. rest of the logic you will have to define.If you are using a query activity which pulls out delivery internal name then inside the JS code activity define a queryDef on temp:q...

Hi Adithya,vars.xxxxx is valid from one activity where it is defined up until the following activity. Could be possible that you had an interim activity in between the two and hence it is undefined.I just tried what Amit had suggested and it works.1. The workflow looks like this. Not ideal to your r...

Adding the missing screenshot

Hi Adithya,If you are using Campaign v6 you can follow the steps shown here;Just open the delivery properties personalization menu and select internal nameRegards,Vipul

Hi David,Delivery with ID 3611 is the notification template available inside Administration > Production > Campaign Management > Technical delivery templatesIt seems that your operator does not have access to it or someone has deleted this templateRegards,vipul