Hi Ruthra, I am assuming that you do not have Interaction (the real-time offer engine). If you do have Interaction and Group were an attribute on Recipient then you could configure the offer eligibility according to Group. Without Interaction, you could associate each Recipient in the workflow w...
Make sure the Tracking workflow is running on the application server and the trackinglogd process is running on the messaging server. You can check both of these in the Adobe Campaign client console.From the Explorer view, go to the Technical workflows folder:From the Home page, go to the Monitoring...
There is not an uninstall feature. You would need to either rollback to a backup of the system or (very carefully in consultation with support) remove the associated configurations, tables and forms being aware of dependencies. Linda
Hi Amit, Can you say a bit more about the use case? Is there a single event that you want to use to personalize the email? In that case, I am guessing that the Event table is not linked to the Recipient. Linda
Hi Pancham, Are you working in a sandbox environment or in a customer's environment? I recommend that you follow-up with support on your specific issue.Linda
Hi Amit, Are you working in a training environment, in your sandbox, or in a client's environment? If you have a support contract on the environment, you could contact tech support.Linda
The Data Management options are much more limited in a web application workflow than in a Campaign workflow. Can you provide screen shots of what you have implemented?
Here is a documentation link on using the Data extraction (file) activity: Action activitiesWhen extracting a file to use for an external delivery, you should always use a Delivery activity with an External routing.To move data from one table to another, create a workflow with a Query followed by an...
How does the e-mail get triggered? You can include Query logic in the workflow to check the Delivery logs and determine whether they have already received the delivery.