HI Rohan, If you are using a workflow then before the update , use a Fork activity to split the incoming activity into multiple branches and load them in separate tables.Regards,Adhiyan

Hi Neelam, There cannot be one specific answer to this and will depend on what are driving the exclusions. For example in the same delivery where you see the report , you can do to the audit tab and find out the exact breakdown of the exclusions. 304 Blacklisted address () - Means users have opted o...

Hello Emil, You should use the defOnDuplicate="true" or "false" in the schema which holds the entity .The defOnDuplicate function if set to true , uses the default value of the schema instead of the stored value in the record being duplicated. Examples can be found in the nms:delivery OOB schema lik...

Hi Charella, I assume that I am replying late and the delivery you were concerned about has already finished. You had not described as what stage it is pending and what is the status of the delivery when you observed this. 1>. If the delivery status is personalization in progress , preparation in pr...

Hello Filipe,This can be explained by opens generated from the google image proxy server whereby the open is sent to campaign with the device and platform as proxy instead of the actual platform. device: "proxy"#012platform: "Proxy"#012browser: "Google Image Proxy"#012trackingUrlLabel: "Open"#012 Th...

Hi Dipendu, Sorry for the late reply. For recurring deliveries you can use the foreign key link : recurringDelivery-id from nms:deliveryThis will stay constant for all deliveries created from a parent recurring delivery

Hi Dipendu,

Hello Shans, Adobe Campaign standard uses a Generic connector which means if you supply the expected SMPP parameters in the external account used for SMS , it would still work. There are no separate connector for AWS SNS though so it will have to be setup as a bulk routing account with channel = sms...

Hello , Please raise a ticket to the support portal using the instance URL.This seems to be a known issue in some ACS instances where the pipeline topics are mis-configured in the server configuration or missing the real-time topic for pipeline. Generally if you select subscription in the nav tree o...

Hello Liam, The log log MTA-740014 '<removedemail>' sentindicate that the message has been sent successfully assuming this is the email you sent the email to.Now there are in broad 2 reasons for an email not reaching the user. 1. Landing in spam / junk folder - have you ruled this out that the email...