since ‎11-11-2013
‎10-12-2019
billiamewu
Level 2
Re: Cant log onto content viewer on ipad
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
I thought the Adobe Content Viewer was a thing of the past! That was the old testing viewer for DPS. When the new In Design came out in 2017, the Digital Publishing features didn't work with individual articles anymore. It's likely that iOS didn't support that old viewer when updates came out, or Adobe never bothered updating it to be supported on the new iOS. If you are signed up for AEM, you should be able to create your own preflight app for iOS.

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Re: PDF FILE - CAN I CHOOSE ANOTHER FONT TO FILL IN PDF?
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
I don't see why not.

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Blue box around Buttons on PDF
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
This is kind of a strange issue I'm having and wondering if anybody else is. When I add invisible buttons to a PDF and put it in AEM mobile, when opening on a Windows device the page shows a blue box around where I put the button. I want the button to remain invisible to the user. It doesnt show up on iPads, Just Windows Devises. Any idea why?

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Overlay Panel STILL BUGGY after update
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
This issue dates back nearly a year now from InDesign CC 2015 for Windows when the Overlays panel was updated. When overlays is clicked, options appear on top of each other as shown in the attached image. When this happens, the options are un-clickable and can't be used. The only way to fix this is to go into Appdata Local and Roaming folders and rename the en_GB etc folders to OLD. That resets it temporarily, but in order to do that you have to close out of InDesign go to the folders, rename, t...

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Re: InDesign CC 2015 Overlay Panel Acting Buggy?
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Any update to whats going on with this? I'm still having the same problem in CC2017. Constantly having to rename the App Data files is getting old.

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Re: Windows Support for App Customization
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Thank you for the fast response, and noted.

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Windows Support for App Customization
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
I'm working on loading fonts and changing colors to customize my app using the new tools for app customization. However, I only see options for iOS and Android. Will there also be the same tools coming for a Windows app so it will look the same across device platforms?

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Re: InDesign CC 2015 Overlay Panel Acting Buggy?
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Is this still being worked on by chance? It seems to be happening more and more often, I am having to go into AppData almost every time before I start InDesign to rename the files.

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Re: Glitchy Overlays Panel
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
I'm working in Windows, on a bit of a slower machine. The thing you mentioned does sound like the issue, except mine don't go away in a second or two. Sometimes it takes up to 10 minutes or more to go away, if at all. There are no particular steps to trigger it happening, it just happens or it doesn't. It only became an issue with the new overlays panel, before that everything worked fine.

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Re: Glitchy Overlays Panel
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Is there any update to this yet? I reset the preferences and that seemed to work for awhile; however, now that I have been using overlays again the problem is back. again, it doesn't happen every time, just randomly. Then if I sit there pushing buttons or wait long enough it will work. However, very annoying! Here are some images of mine, trying to create an image sequence but the video options wouldn't go away.

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Re: InDesign CC 2015 Overlay Panel Acting Buggy?
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Is there any update to this yet? I reset the preferences and that seemed to work for awhile; however, now that I have been using overlays again the problem is back. again, it doesn't happen every time, just randomly. Then if I sit there pushing buttons or wait long enough it will work. However, very annoying! Here are some images of mine, trying to create an image sequence but the video options wouldn't go away.

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Re: InDesign CC 2015 Overlay Panel Acting Buggy?
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Thanks for sharing the tip on how to reset the preferences, gave it a try and so far so good! Also, Bob speaks the truth about the Overlays Panel. If you are only publishing online, you can ignore the Overlays Panel completely because none of it will work. You will have to stick with buttons to navigate.

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Re: Integrator ID
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Bob Bringhurst - Adobe​ : Thanks so much! This worked great and on the first try. We now have our entitlement service up and running thanks to this response and it's working great incorporated in our app. Please pass along my thanks to Mike Yang and any others that helped out! Great article!

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Re: Glitchy Overlays Panel
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
I moved this question over from the InDesign forum since more users probably use this feature here. There was another post about it over in the InDesign forum already but nobody ever responded and it got buried with all the other "issues".

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Re: InDesign CC 2015 Overlay Panel Acting Buggy?
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
I have the same issue, been having it off and on since they changed the Overlays panel. Sometimes it works and sometimes the text is overlapping, unreadable and options not able to click on. I keep thinking Adobe will release an update to fix it, but nothing!

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Glitchy Overlays Panel
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Is anybody else having issues with the new Overlays Panel in InDesign CC2015? Sometimes it seems to work while sometimes it doesn't. It seems to have 2 things selected at the same time, like Video and Scrollable Frame, then the options overlap each other making it impossible to read and none of the options can be selected. It is really annoying when working with multi-page documents with different overlays. The issue started to happen just after the update with the new Overlays panel, never had ...

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Re: DP content disappears in AEM app on iPad
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Is there a way to increase the cache size? I'm having the same issue with stuff disappearing for users if offline. When they are offline is when they need it the most as they are in front of buyers presenting the content. I'm probably always going to have between 1 and 2 GB worth of content within the app.

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Re: Integrator ID
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Bob Bringhurst - Adobe​ - Is there a general timeline of how long the approval process for this generally takes?

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Re: Integrator ID
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Is there any news on where they are at with this?Bob Bringhurst - Adobe​

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Re: Integrator ID
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
This is very good news, thank you so much! If you could let me know when its available with a link it would be much appreciated. The person on my team I am working on this with is pulling out her hair, I'll pass along the good news and tell her to take a break on it until next week.

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Re: Integrator ID
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Do you know when a new entitlement service article that works with AEM would possibly be available? We are really struggling to setup an entitlement server using the older DPS documentation. The reason most likely is because AEM no longer needs an integrator ID, but the older methods require you to get an integrator ID to get the system working and Adobe keeps coming back with errors that the system isn't working or connecting to the AEM app. We are kind of in a catch 22 with the whole Integrato...

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Re: Integrator ID
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Thanks for your help and tips! We will try to use these examples to get things working in AEM. We have our Enterprise app up and running, but now our users are requesting their custom content specific to their accounts. So...we are struggling through this entitlement setup trying to figure it out.

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Re: Integrator ID
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
How to install the DPS Entitlement Server | Adobe Developer Connection There is the link with step by step we were following. If DPS and AEM use the same entitlement system, wouldn't this step by step still be accurate?

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Re: Integrator ID
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Uhh, is there better documentation somewhere? Like a step by step? The link you referred to is a jumbled mess! We had found a good step by step that was used for DPS and were using that since it says AEM uses the same system. We only got stuck on the Integrator ID portion. But now the whole thing has changed? Step One: "Set up an entitlement Server." OK?!?????

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Integrator ID
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
I have a person setting me up with an entitlement service for my AEM app and they are asking me for my Integrator ID. they are saying I have to obtain that from Adobe in order to get the Entitlement service to work. How do I go about getting an Integrator ID?

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Re: Adobe InDesign CC DPS testing on MAC
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Bob Bringhurst, is there a similar option to the Quicktime solution for a PC? Or is mirroring the only option for PC? I used to utilize Preview on Desktop for DPS with the depreciated view; however, now I'm on AEM. The mirroring solutions also have a depreciated view/lag etc, so if there are other options for PC it would be nice to know. (Also, the PC is on Windows 7....so can't load the Preflight app and go that route)

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Re: Adobe InDesign CC DPS testing on MAC
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
You might check out Airplay apps like Mirroring360, Reflector or Air Server. Each of them has a free trial and about $15 to buy a single license. I had the same question because I will be training off site employees on how to use new apps via GoToMeeting and have to mirror my iPad to the computer and big screen (for those in house). Even before launching your app, you can load AEM Preflight or Adobe Content Viewer (depending on which DPS version you are using), You can run the content from your ...

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Re: Article page thumbnail view
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
Thanks for the answer, I just wanted to make sure I wasn't missing something and one of my colleagues was asking me to incorporate that feature as it was a popular tool to scroll through large articles. We are basically using it as a presentation tool across multiple collections. Then each collection has multiple articles within it created from InDesign; however, the articles are multi-page with horizontal scroll enabled. It would be nice to have something, even just a scrubber tool on the botto...

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Article page thumbnail view
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
I have rather large articles with many pages. How do I make it so when a user touches the article while viewing to bring up options it also brings up the small page thumbs along the bottom to scroll through and select/navigate? This was a feature in DPS when using folios but the page thumbs aren't showing along the bottom in AEM articles. Is there a step I'm missing to make those appear in the viewer app?

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Re: New tools/content viewer question
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billiamewu

billiamewu
- Adobe Experience Manager Mobile
So basically I have to continue the headache of having 2 different InDesign apps? Do you know if they will keep the DPS tools around for CC2014 or be dropping them in the future? I'd hate to lose the tools one day without there being a solution for us little guys (non-enterprise).

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