Hi,Thanks for reaching out. About external accounts…Several types of external accounts are available, depending on the packages installed on the Adobe Campaign server. The easiest way to exchange data is indeed through the types you mentioned (FTP, SFTP, External database). You also have CRM connect...

The release notes for Aug 18 2016 release are available here: https://marketing.adobe.com/resources/help/en_US/whatsnew/. It is recommended to update to the latest version of ID service (1.7.0). If you have any questions let us know.Cheers,Tacia

Hi Saikat,Before attempting to do one of the following, save a copy of your existing configuration files in another local folder. In the config-<instance>.xml file, you can add an option: <mta><relay address="127.0.0.1" port="25" /></mta>If the <mta> tag already exists in this file (which is normall...

Hi Saikat,Before attempting to do one of the following, save a copy of your existing configuration files in another local folder. In the config-<instance>.xml file, you can add an option: <mta><relay address="127.0.0.1" port="25" /></mta>If the <mta> tag already exists in this file (which is normall...

Hi,Thanks for reaching out. It helps in cases of where the ID service was not able to persist before such as browser to app or with hybrid apps. For example: If I click on a link in a browser that opens the mobile app, it will support tracking across that experience. From my understanding you would ...

Hi Alla,Did you see my private message? Can you walk me through which reports you are looking at to show the decline in traffic?Thank you,Tacia

jorgefdez205 wrote... Hi Any new information on how discover the segments (audiences) using a User marketing cloud Id ??? Thanks  There isn't a way to manually see all the audiences for a specific visitor ID. However, you can use mboxTrace to get a better view of what's happening. There is more info...

Hi,I wanted to follow up on this. Are you still experiencing this issue? Thank you,Tacia

Hi,Thanks for reaching out. This issue has been resolved. For more information you can check http://status.adobe.com/.Thanks!Tacia

The July 21 release includes changes to the Marketing Cloud ID Service. More information is available in the release notes here: https://marketing.adobe.com/resources/help/en_US/whatsnew/. If you have any questions related to the release you can post them here.To sign up for early access to release ...