taciac

Re: DTM Activation - Dynamic Tag Management

Hi Bala,Thanks for reaching out. To have your account provisioned for DTM you will want to reach out to your Account Manager.Cheers,Tacia

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Re: Import data from excel sheet into adobe audience manager - Adobe Experience Cloud Audiences

Hi Viren,Thanks for reaching out. More information on importing data into Audience Manager is available here: https://marketing.adobe.com/resources/help/en_US/aam/c_dcs_intro.htmlIf you are referring to setting this up via Customer Attributes, there is more info here: https://marketing.adobe.com/resources/help/en_US/mcloud/t_crs_usecase.htmlCheers,Tacia

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Re: Adobe FTP Account Creation - Adobe Analytics

Hi Diego,Perfect, I just sent over the info. Cheers,Tacia

926

Re: Adobe FTP Account Creation - Adobe Analytics

Hi Diego,I can you send me a private message with the email address you contacted support with? It's possible we have a different email address on file.Sincerely,Tacia

921

Re: Introducing myself - Dynamic Tag Management

Hi María,Nice to meet you! We are happy to have you here.Cheers,Tacia

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Re: ID Synchronization HTTP Request - Adobe Audience Manager

Hi,Thanks for reaching out. If you do not have the URL for the ID request you will want to reach out to support, or to your consultant. The URL is created by the system during setup.Thank you,Tacia

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Re: Chrome 54 - Intervening against document.write() - Dynamic Tag Management

Hi Tim,Thanks for reaching out. We have a ticket in to Engineering about this. I should have some more information soon.-Tacia

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Re: How can I get a demo of the marketing cloud in action for the sales and marketing team - Dynamic Tag Management

Hi,Thanks for reaching out. You can request a demo by filling out the form on this page: http://www.adobe.com/marketing-cloud.html#amc-rfiBest,Tacia

817

How to: Implementing Append Visitor Helper Function in DTM (Marketing Cloud ID Service) - Dynamic Tag Management

For step by step implementation of Append Visitor Helper Function in DTM see https://helpx.adobe.com/dtm/kb/how-to-set-marketing-cloud-id-service-helper-function-in-adobe-d.html

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Re: Determining segment inclusion - Adobe Experience Cloud Audiences

Hi,Thanks for reaching out. There isn't a way to get a list of segments that a user belongs to. However, you can use mboxTrace to get a better view of what's happening during testing. There is more information on mboxTrace here: https://marketing.adobe.com/resources/help/en_US/tnt/help/c_content_trouble.htmlBest,Tacia

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Which _satellite objects references can I use in Adobe DTM? - Dynamic Tag Management

The following _satellite object references will not change and are safe to use: _satellite.notify()_satellite.track()_satellite.getVar()_satellite.setVar()_satellite.getVisitorId()_satellite.setCookie()_satellite.readCookie()_satellite.removeCookie()_satellite.isLinked()

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Re: Couple of doubts on Adobe Audience Manager - Adobe Audience Manager

Hi Deepak,Thanks for reaching out.From where can we obtain the DIL JavaScript Library?The code is available through your Consultant. More information here: https://marketing.adobe.com/resources/help/en_US/aam/dil-overview.htmlHow do we configure the integration with Data Collection Server & What are the steps?More information on integrating with Data Collection Server here: https://marketing.adobe.com/resources/help/en_US/aam/c_dcs_intro.htmlFor Real time & server to server data integration, we ...

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Re: Getting Started: Adobe Campaign - Adobe Campaign Standard

santiagos97063220 wrote... Hello, I'm Colombian, i work now about Adobe Campaign, i can help you.... But my english is bad, sorry! i can talk in spanish! Hi! Nice to meet you. Our forum has language support. If you write in Spanish the post or reply will feature a translate button so other users can translate it into their language. We're happy to have you.Cheers,Tacia

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Re: Enterprise Dashboard Access Denied - Adobe Experience Cloud

Hi Keith,An update on this - I've been working with Customer Care to get this issue resolved. If you aren't receiving updates from Customer Care let me know.-Tacia

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Re: Questions about Audience Manager - Adobe Experience Cloud Audiences

Hi Joris,Did you have a question about Audience Manager?Cheers,Tacia

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Re: Visitor ID Helper Function appendVisitorIDsTo() - Dynamic Tag Management

Hi Andrey,There is an example in this thread: http://help-forums.adobe.com/content/adobeforums/en/marketing-cloud-forum/activation.topic.html/forum__azrh-can_anyone_adviseof.htmlSincerely,Tacia

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Re: Visitor ID Helper Function appendVisitorIDsTo() - Dynamic Tag Management

Hi Andrey,This would be added in the custom code section. For example: if you are using Adobe Analytics you would edit the AA tool and place it in the custom code option at the bottom. Best,Tacia

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Re: DTM Numeric and Currency Events - Dynamic Tag Management

Hi Morgan,Is this live on your page? If so, can you either post a link or send me a link to your website in a private message?Thanks!Tacia

1.4K

Re: Can Adobe Marketing Manger work on local on-premise hardware? - Adobe Experience Cloud Audiences

Hi Joe,Information on integrating AAM with AEM is available here:https://docs.adobe.com/docs/en/cq/5-6-1/administering/integrating_with_adobe_marketing_cloud/audiencemanager.htmlIs this what you are looking for?Best,Tacia

1.2K

Re: Operational impact on each AMC tool without MCVID - Adobe Experience Cloud

Hi Chris,The Marketing Cloud ID Service is handled by the Audience Manager (AAM) systems and some of the components of AAM (such as declared customer IDs) have been rolled into the MCID setup. Depending on what you are looking to do MCID is not necessarily required. It is, however, highly recommended and there are some setups that do require it (such as integrations with other tools). If you aren't planning on using any other tools and are looking at AAM as your only solution MCID may not be req...

914

Re: What is the relation between Adobe Mobile Service and Adobe Analytics? What is their analytic capbility difference? - Adobe Experience Cloud

Hi Icicle,Adobe Mobile Services is part of the Adobe Marketing Cloud. It offers different reports and features that can only be accessed via the Mobile Services interface. For example: acquisition links can only be created via the Mobile Services interface. For more information on which features are available in Mobile Services check out the documentation here: https://marketing.adobe.com/resources/help/en_US/mobile/gs.html.When using the SDK with your app, data can be configured to send to Adob...

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Re: Server-side Implementation Help - Dynamic Tag Management

Hi Ridder,Which report are using? I checked the download links report by going to Site Content > Links > File Downloads and I see data for the value "Contribution Form - The Rotary Foundation". I also checked site metrics > custom events > custom events 1-10 > Download a Document and I see instances in that report as well. I don't see any issues with the tag provided.Thanks!Tacia

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Re: Adobe Campaign Queries - Adobe Campaign Standard

Hi Rama,Here are some quick insights about these a queries (assuming you are working with Campaign v6.11) :How is URL tracking done? We enable or disable this feature for individual URLs.https://docs.campaign.adobe.com/doc/AC6.1/en/DLV_Tracking_deliveries_Message_tracking.htmlWhat is the difference between Emails soft bounce and hard bounce?https://docs.campaign.adobe.com/doc/AC6.1/en/DLV_Tracking_deliveries_Quarantined_addresses.htmlWhat is the Datamart? RDBMS? What database does the training c...

1.4K

Re: didn't receive forgot pasward mail - Adobe Experience Cloud

Hi Misaki,Were you able to access your account?Thank you,Tacia

955

Re: Trouble Loading Page - Dynamic Tag Management

Hi Justin,Thanks for reaching out. Are you still experiencing this issue? If so, does clearing your cache and cookies help? If not, send me a private message with your login company and username and I'll take a look.Thanks!Tacia

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How to: Implementing Marketing Cloud ID Service with DTM - Dynamic Tag Management

A guide for implementing Marketing Cloud ID Service in Adobe DTM can be found here: https://marketing.adobe.com/resources/help/en_US/mcvid/mcvid-dtm-implement.html

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Re: Solution partner logo - Dynamic Tag Management

Hi Rich,The logo is available at the Solution Partner Portal here: https://solutionpartners.adobe.com/home.htmlSincerely,Tacia

920

Re: Why are there so many hyperlink problems in Adobe Muse? - Dynamic Tag Management

Hi Shannon,This forum is dedicated to Adobe Dynamic Tag Management. For help with Adobe Muse, please re-post this question in the Adobe Muse forum here: https://forums.adobe.com/community/muse Thank you,Tacia

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Re: Customer Attributes - traffic drop after implementation - Adobe Experience Cloud Audiences

Hi Alla,Viewing your ticket this morning, I see Customer Care is actively working this issue. I show that you are cc'd on the thread. Since Customer Care is actively looking into the issue, I will hand this issue over to them to continue their deep dive analysis. I will continue to monitor the ticket and follow up with you when the Customer Care ticket is resolved.Sincerely,Tacia

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Re: Solution partner portal isn't working - Adobe Experience Cloud

I have two thoughts - it might be a cache issue or it might be a version issue. First try clearing your cache and cookies. If that doesn't work, check if Chrome needs to be updated. To update follow these steps: 1. In the top-right corner of Chrome, click the Menu > Update Google Chrome. If you don't see this button, you're on the latest version.2. Click Relaunch. Your tabs and windows will be saved. If you'd prefer not to restart right away, clickNot now. The next time you restart your browser,...

2.3K

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