I'm trying to use the datasetLookup Helper Function in AJO.Initially I used it in an Email Channel and it is working, but when I tried in a Web Channel I got this error message: Message Template cannot be rendered. Please check the message configurationMessage rendering for Activity : a4e8d9dec3fd6a...

Thank you for your reply.In my case, I'm only using form submission events.Before form submission, I have only the ECID, but after, I'm also pushing the hashed email into the identityMap object.From my observation, the identity stitching of this ECID profile with the hashed email takes up to 30 minu...

Hi there.It is actually an unauthenticated to authenticated, ECID event that should be stitched, based on durable identities, so I can use the profile data.

Hi, everyone.I have a use case where I need to wait for the RT CDP Profiles to be stitched or merged before using them in an AJO Journey. While I wait for this to happen, I need to minimize the waiting time, which is currently over 40 minutes. I'm wondering if this is the best approach and what the ...

Hi IamCGK.TY for your replyI'm using a Query in a similar process, but I'm not able to use a Stream Audience.It seems that the Query process, as a Batch Update, forces the audience evaluation within 24 hours or so.On the other hand, as a stream update, the Custom Action works fine with the second jo...

Hi Michael.TY for your reply.I'm using the Custom Action in conjunction with a Source Connection (Datastream API) to update a Dataset (XDM Individual Profile) with Profile Enable, creating or updating a profile based on the event. An AJO journey with an Event Trigger and the Custom Action is doing t...

I want to share a use case with you and hear your thoughts.We have a few events flowing into AEP that contain essential data to support an abandoned cart implementation.The idea is to capture each step of the reservation/checkout process.If the process is abandoned before completion, we present a po...