Thanks for you response, I did file a support ticket and it appears there was a transient issue with the duration hours reporting in the workload balancer that has since been resolved. I subsequently submitted an idea (link below) for some improvements to the to-do task functionality to make it more...

Description:Currently, users can add personal To-Do tasks either via the Home widget or by creating tasks directly within their personal To-Do List project. However, these tasks do not reflect planned hours by default and therefore are not factored into Workload Balancer capacity calculations, even ...

I've noticed that when I add a to‑do task—whether via the Home widget or within my personal to‑do list project—Workfront automatically sets the planned hours to 8 hours per day over the task’s duration. As a result, these tasks appear as fully allocated in the Workload Balancer, even when the actual...