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preet07
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  • Got your point, @_Manoj_Kumar_ . Thank you for the explanation. However, in the eventType field dropdown, I’m unable to find ‘registration’ or anything related to new account creation. Could you suggest a workaround here?

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  • Hi @_Manoj_Kumar_  - Thank you for the quick reply. We’re using the read audience to initiate the journey. Could you please elaborate the second option in your answer? I’m still new to the tool. Also just a thought regarding incremental read -> since the entire data is on customer level, wouldn’t in...

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  • We have the entire AEP setup on customer level. And for every customer, all their accounts are available in array format. We want to achieve the below objective in AJO: Objective - For a journey, if a customer ‘X’ gets communication for his one account say ‘123’, they should not get targeted for sam...

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  • Objective - To build a journey to validate activation daily for a profile and trigger email based on activation. I utilized audience qualification & enabled reentrance with wait time of 1 day so that activation is being checked each day and when activated - email would trigger. (my souce audience is...

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