My Approvals widget showing approved proofs | E-001650028 | Do Not Delete:0871019871652

We have opened at least 3 tickets. I can only find two right now. My Approvals widget is out of sync | E-001727789 | Do Not Delete:0475000000715  Proof approval sync issue again | E-001691774 | Do Not Delete:0871020572101

We continually experience 'proof sync' issues whereby proofs have been approved, but the user's widget is not updated. This is creating huge user dissatisfaction at our senior leadership level. We've been told this is a 'known issue' which is over a year old:This problem is a known issue, that our p...