Hi Rafal, you are right, I would like to assign a request to Job role not group, but I tried your method with adding new routing rules and add program manager as default job role, but it cannot show up when i made request, not sure why? could you show me your steps? thanks!

See below snapshot1.  I can make assignment to one people, but cannot to a group2. but when I click the "X" to remove that people, it will leave and show up the group name there3. My question is how can I make assignment to a group not an individual? many thanks!

thanks Skyeh, it works! thank you for your help!

Thanks D_D, I tried, but it doesn't work, it still show projects which name include A3 and VAVE

I would like to create a project report, I do report filter with project name not contain string like "VAVE","A3", "Transfer"...etc.But when I create the filter project name not contain "VAVE", then create another one not contain "A3", the later one will replace the previous one. how can I get a fil...

Thanks Jamesmiller! I am using another approach (text mode) to get what I wanted. but appreciate your help! thanks!

Thank you very much, skyehansen! it works! Because I am a new learner, and I've tried a lot of method to do, but failed. so really appreciate your help! 

I've encountered a problem, I've made some requests/issues by different queue topics, and then converted these issues to tasks in different project (where tasks live on). when I created a task report with filter these tasks, but I couldn't figure out a column of queue topic name, which the issues wa...

Hello Anthony, could you please explain a little bit more? now i have encountered a problem, when i convert an issue to task, then the queue topic name wasn't captured, i use calculated field, but when convert to task, it was becoming to N/A. not sure why, could you help me on this? appreciate!

Hello, any result? today is 2023, when I looked through all the answers, can w e do that now? combine project, task and issues in one report?