Hi Madalyn, I've done some test requests in this project, and it still happens without it being assigned to a user. It's only when:- The status is set to 'incomplete brief' and- a comment is made on the updates. It then automatically changes the status to 'in progress' It doesn't happen with any oth...

Hi Madalyn, The user DOES want to know when they're assigned to a new issue/ request, but don't want to be emailed when other users are submitting those requests. Apologies if I wasn't clear. Because this user is now part of the 'people' tab of the project it looks like they're receiving an email ea...

What is causing: when you request someone to work on a request, the status is automatically changing? Where is that pulled from? I don't want the status to change by automation, but rather manually TIA

Thanks Madalyn - looks like the your point of 'Users are also automatically added to the project team when they are assigned to the following: Tasks & Issues' is where it's coming from. Which part of the notifications would be unticked to keep the person assigned to their requests, but not receive n...

I've now added a 'Divided' by option - is there any reason why this wouldn't go through accurately? It should be Business Value score + Time Criticality / Technical integration type (40 + 0 / 2) = 20  but it's pulled through as 0?  Screenshots attached.Thanks as always 

Why does after you assign different requests to different people, they pull through on the project under 'people'? 1. I thought the 'people' under the project are the people part of the team assigned to this project?2. If I remove those names, does that un-assign them on the requests?3. Does this al...

Awesome - that did the trick! Thanks a lot. 

That's doesn't work for me (screenshot attached). It says it's invalid expression

Is there any reason why the math's from a custom form doesn't add up? It should be as per the highlighted yellow: Business value score (100) PLUS Time Criticality Rating (20) = should give the total rating of 120 but it's pulling through as 20?  

Nope, it's not in the sandbox. Is there no audit log / history for teams deleted anywhere?