This is exactly what I needed. Tested it, and it works like a charm. Thanks again!

For example: Project A is created using Project Template A.Project Template A has 4 queue topics and 2 topic groups defined.Therefore, Project A is also having 4 queue topics and 2 topic groupsNow before any requests are created in Project A, I wanted to use Fusion to see all the 4 queue topic IDs a...

Hi, I have a question regarding tracking the status of one request using another. Specifically I’d like to know if this can be achieved with an external lookup field. Here’s the scenario:I have Request A.I want to use Request A to track the status of Request B.In the custom form for Request A, is it...

This might sound like a dumb question, but I’m asking anyway because it’s definitely out of my depth: If a visitor lands on a website for the first time, they’re assigned an ECID. Let’s say they browse a few product pages and then leave without doing anything else (like creating an account or adding...

Quick update -  thanks for the help! I managed to get it working. The issue was with the checkbox that says something like "exclude the action done by the user". Once unchecked, the data arrives to the Fusion scenario as expected.All sorted now!

Thanks @ScottMo1  I’m not seeing the custom field in the filter between the two modules - see below: That said, I do see some options when setting up the webhook in the Watch Events module (I also set my Record Origin to include new and updated records) After setting this up, I switched my scenario ...